HDFC Bank Bank Fastag — refund my amount

Address:

Kurukshetra, Haryana, 136119

Dear sir
I have paid an amount of rs. 500 (On 5th aug 2019) and an amount of rs. 200 (On 10th aug 2019) to recharge my hdfc fastag wallet costumer id[protected], wallet id [protected], vehicle no. Hr43a5707 through my fastag app. The amount was deducted from my sbi bank account [protected], ifsc code [protected] through upi.
Neither this amount of rs 500 and rs. 200 was reflected in my hdfc fastag wallet, nor it came back to my sbi account.
But at present the payment is with hdfc fastag. So, i request you to please send this amount back to my sbi account no. [protected]. I am attaching the screenshot for your reference. Otherwise i will go to higher authorities.