[Resolved]  HDFC Bank — fastag sticker not received

I applied for hdfc fastag online on 09/12/2019 with appilcation ref no. Hfr975185 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.

I didnt even receive customer id & wallet id

Tried communicating through toll free number so many times, but it is always busy or it plays a music. I want to know when i'll get my sticker...
Was this information helpful?
No (0)
Yes (0)
Jan 21, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 14, 2019
Updated by Patrick Vincent
Please say the exact status of the application
Verified Support
Dec 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of application. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have applied my fast tag on 29/11/2019, , , but still didnt received the sticker... I didnt received any Customer ID to Login but i have submitted all the documents required on the same date. My phone detail is [protected] & transaction id of the payment is VIN/HDFC BANK L/[protected]/[protected]...amount rs 500/-

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32717
    Pending
    0
    Resolved
    18391
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information