[Resolved]  HDFC Bank — fastag unauthorised charge. please refund

Address:411028

Hi
My fastag ac is charged wrongly while driving from pune - mumbai & from mumbai - pune on[protected]
Account no. - [protected]
Here are transaction details.
[protected] 10:58:55 [protected] talegaon toll plaza mh12gn108 138.00 vc4 e 9/22/2019 11:09:46 am car/jeep/van
[protected] 12:23:38 [protected] khalapur toll plaza mh12gn108 138.00 vc4 e 9/22/2019 12:38:31 pm car/jeep/van this should be rs 92
[protected] 17:26:15 [protected] khalapur toll plaza mh12gn108 138.00 vc4 w 9/22/2019 5:35:32 pm car/jeep/van
[protected] 18:15:17 [protected] talegaon toll plaza mh12gn108 138.00 vc4 w 9/22/2019 6:26:38 pm car/jeep/van this should be rs 92

I had complained earlier but no cation.
Kindly refund rs. 138 x 2 = rs 276 asap

Regards
Prasad shintre
[protected]@gmail.com
+1 photos
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Dec 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please note that we have shared your comment with the FasTag Team and the FasTag Team will revert to you with regard to the same. For any further clarification or assistance, please feel free to contact FasTag Helpdesk at[protected].

-Nadia
HDFC Bank Customer Assistance
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