[Resolved]  HDFC Bank — for closing hdfc credit card

Address:Kamrup Metropolitan, Assam, 781015

I have submitted 2 times hdfc bank closure form along with clearing all outstanding bills on my card. But, hdfc bank doesn't close my hdfc card and sending a same message like dear customer, your recent written request on the credit card ending xxxx could not be processed. Details being sent - hdfcbank.
And even after clearing outstanding bills along closure form, new bills have been received to be paid.
After calling customer care, he instructed me to ignore such messages.
If hdfc does not take any step then i will file legal case please help me.
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Feb 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the cmplete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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