[Resolved] HDFC Bank — for closing hdfc credit card

1 Review
Guwahati, Kamrup Metropolitan District, Assam, India
 Manabjyoti Daimari on Jan 20, 2019
I have submitted 2 times hdfc bank closure form along with clearing all outstanding bills on my card. But, hdfc bank doesn't close my hdfc card and sending a same message like dear customer, your recent written request on the credit card ending xxxx could not be processed. Details being sent - hdfcbank.
And even after clearing outstanding bills along closure form, new bills have been received to be paid.
After calling customer care, he instructed me to ignore such messages.
If hdfc does not take any step then i will file legal case please help me.
Complaint marked as Resolved Feb 22, 2019

Complaint Status

[Jan 20, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jan 20, 2019
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the cmplete issue on talktous@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

HDFC Bank Customer Assistance
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank - for closing hdfc credit card