[Resolved] HDFC Bank — for closing hdfc credit card
Guwahati, Kamrup Metropolitan District, Assam, India
MaManabjyoti Daimari on Jan 20, 2019
I have submitted 2 times hdfc bank closure form along with clearing all outstanding bills on my card. But, hdfc bank doesn't close my hdfc card and sending a same message like dear customer, your recent written request on the credit card ending xxxx could not be processed. Details being sent - hdfcbank.
And even after clearing outstanding bills along closure form, new bills have been received to be paid.
After calling customer care, he instructed me to ignore such messages.
If hdfc does not take any step then i will file legal case please help me.
Complaint marked as Resolved Feb 22, 2019
[Jan 20, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Jan 20, 2019
Let us look into it for you. Please share your Card No. with registered contact info & the cmplete issue on firstname.lastname@example.org. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.
HDFC Bank Customer Assistance
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