[Resolved]  HDFC Bank — foreclosure

Address:

603202

Dear sir

As confirmed by you i've submitted the dds taken from axis bank of rs. 581443 & rs. 46676 in order to close my auto loan in t nagar branch.. But they are not accepting the amount which is prescribed in your mail attachment. They are demanding such more amount prescribed in the foreclosure letter. I've been awaited there to foreclose my loan from today morning to evening but they are hesitating to close the loan since difference occurred in foreclosure charges. Request your guidance to close my account at the earliest.

On jan 12, 2018 5:47 pm, "loansupport" wrote:
Dear mr. Radhakrishnan,

Thank you for writing to us.

This is with reference to your e-mail dated january 12, 2018 with subject line : "foreclosure req".

Please find enclosed the closure statement valid up to (January 25, 2018) as per your request.

You can access the attached statement using your loan account number xxx8381 as password.

Kindly visit your nearest retail loan service center along with above statement and cheque / dd for amount mentioned therein favor of hdfc bank ltd loan account no xxxxxx.

Note:
This is computer generated document and it does not require a signature.
In case you are unable to visit the branch in person, a representative with a valid photographic id and authorization to representative / bearer (· http://www.hdfcbank.com/assets/pdf/Cust-Req-Cum-Ack-Slip-Form.pdf) may submit the same (Supporting documents, copy self attested by the main applicant and original for validation) at the retail loan service center.
For a comprehensive list of retail loan service center kindly visit the below link.

http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc?ifn=no

In case you have availed vehicle loan viz auto loan, two wheeler loan, used car loan etc., kindly note that closure letter, no objection certificate and form – 35 shall be sent to you within 15 days of prepayment of the loan in our records.

We note from our records that the vehicle details are not available in our records. Kindly carry your rc book along foreclosure statment to enable us to update our records.

Request you to go through the enclosed statement for details of terms of foreclosure.

For any further queries / assistance on your loan account, you can write in to us at [protected]@hdfcbank.com or contact your nearest phonebanking center.

Refer the link for contact numbers - http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation


Warm regards,
Sanghapal fulkamble
Customer service officer
Loansupport team
Hdfc bank ltd.