[Resolved] HDFC Bank — fraud calls

barathrao .v.b

Address:

NO 30/2 GANESH PUDU NAGAR, KODUNGAIYUR, Chennai, Tamil Nadu, 600118

I have received call from this number
Regarding one assist refund [protected].
Cheated us please help us to get back the money [protected] "otp is 202734 for txn of inr 3999.00 at airtelmoney on card ending 2919. Valid till 11:53:34. Do not share otp for security reasons.". "otp is 613360 for txn of inr 4999.00 at airtelmoney on card ending 2919. Valid till 11:41:48. Do not share otp for security reasons."

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Apr 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 23, 2019

Updated by barathrao .v.b Block this mail I'd - [protected]@india.com

Verified Support

Mar 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Customer,

Greetings from OneAssist!!

We are sorry to know that a fraudulent transaction happened in the name of our company. As per the telephonic conversation, request you to share the required details on the given email id to investigate your case further.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist