[Resolved]  HDFC Bank — fraud transaction

Address:231222

I have received a message from hdfc bank "alert:rs.999.00 spent via credit card xx2902 at amazon1258399 on[protected]:19:57:32 without pin/otp. Not you? Call [protected]. I also checked my account and its showing me outstanding payment of rs.999. I have not done any transaction. I tried to contact with customers care but failed to do. I want my money back as its a fraud transaction. Please help me out
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May 1, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

we request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link.https://bit.ly/2FpUNeY

-Zubin
HDFC Bank Customer Assistance
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