[Resolved]  HDFC Bank — fraud transaction debit card

I got 4 messages simultaneously that my hdfc credit card got debited from itunes store for rs. 7900. I have not registered my card on itunes so how can this happen. I did blocked my card immediately. And please refund my amount as i have not done any purchase from itunes store and it is not even showing any purchases in the itunes store.

Sahithi
+91-[protected]
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Jan 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
HDFC Bank Customer Care's response
Dear Sahithi,

I request you to share your Card number, date & time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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Comments

Hdfc ask to complaint about fraudulent transaction, but hdfc bank itself has looting some 800 rs and 700rs without sending any messages to customers registered mobile number, where we need to raise complaints against hdfc bank

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