[Resolved] HDFC Bank — fraud upi via paytm

Abhijit Thorat

from Delhi, Delhi

Address:

Rahatani, Pune, Maharashtra, 411017

I was looted for 35390 via an upi transaction. The guy sent me a message for gas booking and asked me to forward it. I did not share any details like cars details or pin. I only shared email and cell. He did 5 transactions on 8th october.
Neither paytm nor hdfc helped me to recover money. I visited cyber cell but they did not even register my complaint

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Nov 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance