[Resolved]  HDFC Bank — fraudulently applied credit card on my name

Address:Pune, Maharashtra

I want to launch complaint against hdfc bank, narsinh center, pune. I went to the bank on 17/11/18, to apply for easy shop debit card. I clearly informed bank employees that i want a debit card. They took my signature on an application form and processed htp for it. I was told that debit card application has been filled and i will get it in few days. I have received an email and sms stating that credit card has been issued on my name. This is a clear case of fraud. Without my knowledge the concerned staff member has applied credit card for me just to achieve her monthly target. As per rbi guidelines no bank can force customers to avail credit or debit card facility. I would also like to inform you that i should not be charge for this credit card. Pls take a note for this.
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Dec 19, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Account No./Customer ID. with registered contact info, complete address of the branch you visited & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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