[Resolved]  HDFC Bank — fund transfer failed reg

I have a made fund transfer of rs 5000 from payzapp app to my saving account on[protected] the transaction get failed and money didn't credited to my payzapp wallet. I have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me. (To. Sb a/c no.[protected], r. Saravanan, sbi bank ifsc code. Sbin0077064)
Transferred on. Sun, sep 17, 17 10:09am
Your txn id:[protected]mm94ix1

Muthu murugan. G
[protected]
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Oct 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform that the IMPS to Account transaction of Rs.5000/- initiated on date 17/09/2017 is successful from our end. Please find below the details for assistance & request you to get in touch with the respective bank

Bank Transaction ID:[protected]
Beneficiary Account number:[protected]
IFSC Code:SBIN0011064
BENF Bank Acc Name:R SARAVANAN

Bejoy,
HDFC Bank Customer Assistance
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