HDFC Bank — Getting loan reimbursement call & message on wrong number since 1 year since

This Shivshankar S Mishra holding mobile number [protected], since more than 2 year. But from 1 year I am getting continues call to for Rouf Shekh of for his loan NP.
Seriously M dam irritate from your company call message though M not Rouf.kindly update your contact number for Rouf Shekh

Below message I am geeting
Dear RAUF SHEKH, Your HDFC Bank Loan 5276 outstanding is impacting your Bureau score, as you owe a total amount due of Rs 7856. Please make immediate payment by visiting https://pydue.in/bdtus .Pls ignore if already paid.

Kindly update mobile Number for Rouf Shekh stop messging & calling on [protected] else my do further action for mantal torture.

Regards,
Shivshankar S Mishta
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Sep 27, 2021
Updated by shivmishra88
First thing I am not your customer yet, It seems nor in Future...
Have you got idea what's exactly my concern?
What's reference number TT??
Sep 27, 2021
Updated by shivmishra88
It's seems you dnt understand my concern or problem yet I am not your customer so how could have all details kindly understand & read my concern on above complain.
Sep 29, 2021
Updated by shivmishra88
Hello Sir/Mam,
Its seems your not taking complain here seriously, I am irritated of your auto call reminder process since I haven't taken any loan.
Due to your negligence and showing too much ego for the last 4 days just I have also registered a complaint to the National consumer forum with Grievance No 2993486
Please understand remove my number [protected] from your list and contact Rauf Sheik.
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