[Resolved]  HDFC Bank — giving threatening

Address:Bund garden Pune, Pune, Maharashtra, 411001

Dear hdfc management,

There is lady name called miss or mrs “ payal” who operates from pune bund - garden branch pune (Maharashtra) i got a call from her regards to credit card payment which is actually got delay frommy end. Instead of asking of delay she start shorting on me on phone, we’re she start giving a threatening to me about payment & telling me i[censored] don’t have capacity to hold the card why u took & bla bla. Even her team mate called she was telling me “ tera payment pending jaldi kar “

Having a simple question to hdfc management is the way you guys treating your customer from we’re your guys actually making a money.

Later on we’re she start exposing her self i am, a senior manager i m been working 10 years for this company... It’s like management it’s having zero customer approach...

Good bless hdfc bank.
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Dec 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Anay
HDFC Bank Customer service assistance.
Complaint comments 

Comments

We understand that your concern pertains to HDFC credit card division hence we request you to liaise with HDFC credit card department for assistance.

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