[Resolved] HDFC Bank — got a call from hdfc rewards payback department | |
I am a victim of fraud call. On jun 16th 2018 i got a call from this number +[protected] and saying we are from hdfc rewards points payback department. Then started telling my first four digits of my credit card details for confirmation and then said you have 9k reward to get this credited to your account need some information from my end and i said transfer that money to my credit card. But they refused and said your card is not registered in payback portal hence give me any other back card details then will transfer. I suspected they are fake and asked them, that person goroav sharma gave his employer id and office location address details and then i gave my citi back credited card. He said for the security reasons we will send some otp that will just hold your money and open your application process credit the money to your account. Somehow me made me to agree and took 20k post that said your card is allowing only 5k to credit hence give another card so that from my end process will get close money will credit to you then i gave my standard charted credit card he took again 20k..in total..in the middle he took 5k extra from my savings account too. Of course it's my bad to tell otp.. But what should i do.. I was thinking only on the money which i lost. Unfortunately i didn't get anything. I went to police station to rise fir but they did not accept this complient since it a online credit card swipe Was this information helpful? | |
Jul 21, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 HDFC Bank Customer Care's response Dear Customer, I request you to share your caller details and your registered contact details on which the call was received to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |
 2 Comments | |
Comments
All,
I have just received the same call mentioning me that they are from Maharashtra, HDFC Payback department. at first one lady called me without telling her name and I asked her name again and again, then she transferred the call to one lady naming herself as Harshitha and I asked the first lady's name but harshita told me after 15 secs that first lady name was nikita. I got doubt with this itself that they are fake.
further, harshita did not allow me to speak and always when I was speaking she was telling me "1 minute, 1 minute". I believe she understood by my questioning her itself that I know that they are fake and hence she told me she called me that she wanted to have some verification with me. I asked her who is she to verify against me and then she felt I beleive that I will not yield her. Hence, she started uttering out unparliamentary words and awkward words, when she got befitting reply from me, she dropped the call...
Later I searched on the blog, I got confirmed that this HDFC Payback Department is a fake one. Some legal action has to be taken against them.
I am eager to provide the phone number of the caller if anybody wants to destroy them.
I THINK, PEOPLE SHOULD NOT HAVE ANY CREDIT CARD / DEBIT CARDS AND INTERNET BANKING AND WE HAVE TO GO AGAIN TO PAPER TRANSACTIONS IF THINGS ARE GOING WORSE LIKE THIS. SEVERAL TIMES THESE CULPRITS BROKE THE ACCOUNTS AND STOLEN THE MONEY FROM BANK ACCOUNTS ALSO.
WE HAVE TO LEARN HOW TO PROTECT OURSELVES WITH THIS ERA OF CHEATING AND BANKS ALSO NEED TO MAKE IT SURE THAT CUSTOMERS MONEY ARE SAFE AND IF LOST LIKE THIS NECESSARY ACTIONS ARE TAKEN AGAINST THEM BY POLICE, BANKS, AS WELL AS OTHER AUTHORITIES.
FOR THE TIME BEING, PEOPLE BE CAREFUL WHILE DELAING WITH CR CARDS, DR CARS, INTERNET BANKING, PHONE BANKING ETC. THEY ARE NOT SAFE NOW-A-DAYS. SAFE IS PAPER INSTRUMENTS ONLY.
I have just received the same call mentioning me that they are from Maharashtra, HDFC Payback department. at first one lady called me without telling her name and I asked her name again and again, then she transferred the call to one lady naming herself as Harshitha and I asked the first lady's name but harshita told me after 15 secs that first lady name was nikita. I got doubt with this itself that they are fake.
further, harshita did not allow me to speak and always when I was speaking she was telling me "1 minute, 1 minute". I believe she understood by my questioning her itself that I know that they are fake and hence she told me she called me that she wanted to have some verification with me. I asked her who is she to verify against me and then she felt I beleive that I will not yield her. Hence, she started uttering out unparliamentary words and awkward words, when she got befitting reply from me, she dropped the call...
Later I searched on the blog, I got confirmed that this HDFC Payback Department is a fake one. Some legal action has to be taken against them.
I am eager to provide the phone number of the caller if anybody wants to destroy them.
I THINK, PEOPLE SHOULD NOT HAVE ANY CREDIT CARD / DEBIT CARDS AND INTERNET BANKING AND WE HAVE TO GO AGAIN TO PAPER TRANSACTIONS IF THINGS ARE GOING WORSE LIKE THIS. SEVERAL TIMES THESE CULPRITS BROKE THE ACCOUNTS AND STOLEN THE MONEY FROM BANK ACCOUNTS ALSO.
WE HAVE TO LEARN HOW TO PROTECT OURSELVES WITH THIS ERA OF CHEATING AND BANKS ALSO NEED TO MAKE IT SURE THAT CUSTOMERS MONEY ARE SAFE AND IF LOST LIKE THIS NECESSARY ACTIONS ARE TAKEN AGAINST THEM BY POLICE, BANKS, AS WELL AS OTHER AUTHORITIES.
FOR THE TIME BEING, PEOPLE BE CAREFUL WHILE DELAING WITH CR CARDS, DR CARS, INTERNET BANKING, PHONE BANKING ETC. THEY ARE NOT SAFE NOW-A-DAYS. SAFE IS PAPER INSTRUMENTS ONLY.
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+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Harshitha - Emp ID 332690(as said by that female)
Department Name as she claimed is HDFC PAYBACK Department
Phone number [protected]
Be careful all.