[Resolved]  HDFC Bank — Got message that transaction was successful but doesn't show so on the site we paid to.

Address:New Delhi, Delhi, 110002
Website:ug.du.ac.in/app/Account/Login

Got message that transaction was successful but doesn't show so on the site we paid to. We are depositing my daughters college fee and it is time sensitive. I thought HDFC being a private bank would be more reliable. Right now all I want is to solve this issue.

Date:1 July 2017
Reference no:978897
Amount: 17646.55Rs
Narration: EAZYPAY ICICI BA POS DEBIT
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2017
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18399
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information