[Resolved] HDFC Bank — harassment calls | |||
I could not pay my emi's, cos my dad never told that it was not paid and i got calls about it after a year. Now the collection agency got my fiancee's number from facebook and are harrassing him. I am a victim of depression and the people from the agency keep harrassing me. I have told them i will start paying my emi till i finish paying the loan amount but they are not ready to listen to it. I have also asked about my settlement amount to check if i can pay any percentage and close but they do not agree for that either. I have my marriage in december but again they want me to clear the principal amount and that is 1, 60, 000. Please help me in getting a settlement amount so that i can check for the money from someone and stop the harrassment calls. They are impacting my mental health and i get panic attacks for no reason. I get suicidal thoughts again and again. Please help me. I am ready to pay the emi's till i clear the principal amount. The collection agency has mentioned that they will do something. And i am scared. I stay alone in pune and now i am worried about being there cos last time also there were people at my residence asking about me and they did not look like any bank people. They mentioned they were from hdfc bank. The collection agency is asking me to pay the emi asap as they have their targets to be met. And they keep calling me and my fiancee for this. It's an abuse. Please help. Was this information helpful? | |||
Oct 11, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, loan account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||
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