[Resolved] HDFC Bank — Have an hdfc bank credit card customer service number[protected] at your Esteemed Bank with an account Number of [protected]

Avnas

May 3, 2021

Address:

Delhi

This has reference to the late payment fee and interested charged on my above mentioned credit card statement dated Dec-11/Jan/Feb-12, please note I have not received the credit card statement for the period from December 2011 to February 2012 .Due to the non-receipt of the said statement, I couldn't make the payment on time. but I always make the minimum payment as per call from collection Agency and also requested to him and customer care for bill delivery but they did not got the bill .

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Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 03, 2021

Updated by Avnas have an hdfc bank credit card customer service number[protected] at your Esteemed Bank with an account Number of [protected]. I have been using this account for past five year.

This has reference to the late payment fee and interested charged on my above mentioned credit card statement dated Dec-11/Jan/Feb-12, please note I have not received the credit card statement for the period from December 2011 to February 2012 .Due to the non-receipt of the said statement, I couldn't make the payment on time. but I always make the minimum payment as per call from collection Agency and also requested to him and customer care for bill delivery but they did not got the bill .

Verified Support

May 06, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

-Anay
HDFC Bank Customer Assistance.