[Resolved] HDFC Bank — Haven't got cashback of 6000 on purchasing IPhone 11 | |
I purchased an iphone 11 from 'unicorn infosolutions pvt ltd' in pune on 17th january 2020. Hdfc cash back offer was attached with it which promised to send rs. 6000 cash back on paying with hdfc issued debit/credit card within a span of 120 days which completed on 17th april 2020 but i still haven't received my cash back. Due to covid lockdown the customer care service is also affected and i cannot get to hdfc customer care to complain about the situation. I purchased this phone with hdfc credit card ending with xxxx-xxxx-xxxx-5601 with emi of 6 months. I have already paid emi instalments of 4 months but the cash back has been processed to my account. Also attaching the invoice of phone purchased. Was this information helpful? | |
Jun 16, 2020 Complaint marked as Resolved They have added my cashback today. Thanks HDFC Bank customer support has been notified about the posted complaint. Verified Support May 21, 2020 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that the cashback for the eligible transaction will be credited within 30 days after the completion of the prescribed protocols to curb the spread of COVID19. -Nadia HDFC Bank Customer Assistance | |
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