[Resolved]  HDFC Bank — hdfc-3rd party cash txn chgs including gst

Address:679322

Without my knowledge ₹177 has been taken out of my bank account twice this month-february. Its been written as 'brn cash txn charges including gst 190219-mir[protected].. Why are they doing this? The incident happened twice.. I find this so troublesome. Such tax charges should be avoided at once. I need to know why and how such charges are deducted from my account. I kindly request you to resolve this at once
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Mar 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

As your hold DIGISAVE Youth Account, there is no No free cash transactions at branch no free cash transactions at the branch. Rs.150/- per transaction (plus taxes as applicable) would be levied for every transaction. Please visit below URL for more information: https://bit.ly/2CEByA1. For further assistance, you may write to us at [protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Transaction failed but money got deducted. I was transacting for book my show and couldn't book.920Rs transaction twice.

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