[Resolved]  HDFC Bank — HDFC Bank Account locked for User. Unable to login to mobile banking as well as Net banking and can't even generate IPIN

Oct 21, 2021

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your netbanking is currently locked, request you to visit the nearest HDFC bank branch & submit your requirements for new password. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

-Zubin
HDFC Bank Customer Assistance

Oct 21, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. Please note as part of monitoring, we have observed that there was an attempt to use your password from a suspicious IP address, which is not normally a part of your transaction pattern. Hence as a prudent measure, we have disabled your Net Banking login rights. We request you to please submit your requirement at the nearest HDFC Bank, through a written letter, for NetBanking activation. In case you are unable to visit the branch, you can send the same by postal service or courier. Kindly visit the following URL to get more information on NetBanking Security : https://bit.ly/3G7XKjA

-Zubin
HDFC Bank Customer Assistance