HDFC Bank — hdfc bank applying charges day by day which was supposed to waive off after payment of credit card bills and lifting hold on my savings account

Address:

A-9, Bhagyodaya Co Op Housing Society, PWD Kadadi Nagar, Behind Parshvi Vihir, Near Aman Chowk, Solapur, 413003

I have salary account in hdfc bank marol andheri east mumbai.
My customer id is 51762528.
The salary account was converted into savings account due to not crediting salary into my account. I was not crediting salary into my account because there was personal loan and jumbo loans on my credit card [protected]. There was delay in payments of these loan installments because i invested all my money in my grandmother's treatment. She is suffering from motor neuron disease. If needed i can represent hospital bills.
Because of all non payments there was hold of rs 35000 on my savings account. Later i settled all my loans along with charges. The amount was almost 350000inr. I payed every single rupee towards loan settlement.
I was told by collection department that the hold will be waived off once i pay my credit card bills. As instructed i payed all bills along with huge charges but still the savings account hold remains and has increased from 1500rs to 4554 rs now. It is increasing day by day. I am already bankrupt and hdfc bank is adding charges to my savings account day by day.
From where will i pay these charges once i paid all the credit card bills and loan installments in september-november 2020
I am repeatedly requesting bank and customer service but they are being rigid to it.
Please help wave off these unnecessary charges. I habe already paid enough of their charges. Please help me close the hold on my account and i wish to close my account.

I am attaching some email communication with the branch.
Also if needed i will send you all the loan amounts and charges i paid to the bank.