[Resolved] HDFC Bank — hdfc bank - cashback not received | |||
Hello team, I have purchased finger ring from tanishq aundh pune branch on 07/01/2018. At that time there was cashback offer going on from hdfc bank, so i transacted using hdfc debit card. The offer stated 90 days of cashback credit time. Now its been approx. 240 days yet i have not received any cashback. I tried to contact customer care but ivr doesn't have any option for direct communication. Also emailing option doesn't give any option to log complaint for cashback/offers. Now i am feeling helpless and being fooled. Seems like its a fraud because there is no track on such offers. I want my cashback as mentioned in the offer. Please contact me. Mobile - [protected] Email - prateek. [protected]@gmail.com Thanks, Prateek Was this information helpful? | |||
Oct 26, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 HDFC Bank Customer Care's response Dear Customer, We are unable to trace basis the details shared. Please write to [protected]@hdfcbank.com mentioning below details, to enable us to check and assist you further. - Account number from where the transaction was initiated - Date and amount of transaction - Offer communication regarding cash back. -Manoj HDFC Bank Customer Assistance | |||
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I have mailed you with mentioned required details as per your request on the given mail id. I have also attached bill invoice copy for your reference. Kindly provide solution quickly.
Thanks,
Prateek