HDFC Bank — hdfc bank fastag application reference number:hfr973664

Pankaj Chugh Bangalore

from Gurgaon, Haryana

Address:

560062

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr973664. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 11 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

HDFC Bank Customer Care's response Dear Customer,

After submission of your application, you will receive your Tag within 7 working days. -Anay

-Anay
HDFC Bank Customer Assistance

Dec 13, 2019

Updated by Pankaj Chugh Bangalore As I have yet not received the Fastag application confirmation email on my registered email id ([protected]@rediffmail.com) that indicate the process is broken and my application is lost in HDFC system/application due to some bug.
I also got HR[protected] value on HDFC Fastag web page apart from application reference number HFR973664.
What is HR[protected] value ?
Thanks
Pankaj
[protected]
[protected]