HDFC Bank — hdfc bank fastag fastag not received

Address:

Mangalore, Dakshina Kannada, Karnataka, 575003

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr858547.
I have uploaded all requried documents and also got a confirmation from bank indicating y fastag is activated and recharged with rs.300.

Its been 2 weeks since i have applied and i have not received fastag yet.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

Please update on the status asap as i need to be travelling in a week and i need to have fastag asap.

Regards,
Madhu