[Resolved] HDFC Bank — hdfc bank fastag no response on the application status

Jack_B

from Bengaluru, Karnataka

Address:

560100

I have applied for fast tag with application number hfr014691. I have made the payment 300 inr (200 for security amount & 100 as the top up amount) uploaded the required documents, following that i have uploaded the signed application form as well.

Since then i have been trying to contact hdfc for the application status on the toll free number but no one picks up. Sent an email to hdfc. [protected]@sahaj.co.in no response.
I'm not sure do i have to do anything else to get this application processed, what is the current status of the application. There are no updates regarding my application/money whatsoever. Let me know if my application is processed or not, at least i'll try another service provider.

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Dec 11, 2017

Complaint marked as Resolved

This issue is resolved I have received the Fast Tag Card via DTDC courier.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

HDFC Bank Customer Care's response Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Anay
HDFC Bank Customer Assistance

Dec 05, 2017

Updated by Jack_B Hi Anay,
Thanks for the response, As I mentioned in the original complaint I have Sent an email to hdfc.[protected]@sahaj.co.in but have received no response. Subject Line is "HDFC Fast Tag HFR014691" on December 4th. I tried reaching at [protected] & [protected] one number is not working and other one nobody picks the call.
I have been with HDFC for 5 years now and this is the worst experiance I had with them. I have sent another email with subject "FastTag ApplicationID HFR014691". Please let me know status of this application.

Regards,
Shine

Dec 07, 2017

Updated by Jack_B Hi,
Any update on this issue, I received an SMS as fast tag is issued and activated. I haven't got any information on how and when I will receive it. I have sent couple of email to hdfc.[protected]@sahaj.co.in but no response. I hope this issue will be resolved soon and my RF ID will be sent to me via courier. Please do let me know if I have to do anything from our end.

Regards,
Shine

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Comments

shailesh bhadouria

Hi,
We have applied for fast tag on 07.04.2018 application ref. no. HFR044329 but till now we have not received Tag and any massage from your side.please resolve issue as soon as possible.

Thanks
shailesh Bhadouria

ravi ponugupati

from Mumbai, Maharashtra

hi,
we have applied for fast tag application no HFR364459 ON 12/11/19, TILL NOT RECEIVED TAG, PLS RESOLVE THE PROBLEM ASAP

THANKS
VEERAIAH PONUGUPATI