HDFC Bank — hdfc bank hdfc fastag not received even after 16 days

varinderhatta

from Chandigarh, Chandigarh

Address:

Chandigarh, Punjab, 160047

I have applied for hdfc fast tag through hdfc bank site with my customer id on 27-nov-2019.

I tried to reach provided hdfc bank helpline number... But in vain. Contact number is just to await permanently.

Later i booked complaints with nh at 1033 three times. But no result... Just awaiting feedback from hdfc bank. What is this nonsense.

Waiting time to connect at 1033 is at least minimum 8-10 minutes.

Where i approach for this issue?
How can i get the money back so that i buy the fastag from somewhere else?

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 13, 2019

Updated by varinderhatta Fastag customer support said call HDFC bank and Fastag also awaiting reply from the HDFC bank. Now where I go? I pay to HDFC bank, who is responsible to deliver the tags?