[Resolved] HDFC Bank — HDFC Bank Need MER EMI (Transaction Details)

[Resolved] HDFC Bank — HDFC Bank Need MER EMI (Transaction Details)

G GKhanna17 from Mumbai, Maharashtra May 24, 2021 May 26, 2021 This thread was updated on May 26, 2021

Dear Customer support Team I am Gaurav a credit card holder of HDFC Bank xxxx xxxx xxxx 2584 On 23th May 2021 I recieved my statement and observe some unusual transaction of 51088.57/- which was debited from credit card on 28/04/2021 as MER EMI, LOAN PRECL, [protected] (Ref# 09999999980428000282867). When I talk to customer persons (2-3 times) regarding the same but they are not able to justify this transaction even HDFC Bank also not giving me the explanation for the same. I don't know what to do they are charging me such amounts. I request to please help me out regarding the same. Thanks& Regards Gaurav Khanna Was this information helpful? No (1) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. May 25, 2021 Updated by GKhanna17 The complaint has not been resolved yet. May 25, 2021 Updated by GKhanna17 The complaint has not been resolved yet. Even no mail from HDFC has not been received yet. I again customer care but again they are not able to resolve this issue. How can they marked as resolved my complaint without taking any further step. May 26, 2021 Updated by GKhanna17 Mobile Number -[protected] Verified Support May 26, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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