[Resolved] HDFC Bank — hdfc bank regalia credit card

chat2amit

from Gurgaon, Haryana

Address:	122017
Website:	HDFCBANK.COM

When i went to pay my statement outstanding, the hdfc, by choosing credit card payment..
Hdfc bank menu showed wrongly the outstanding as 1577/-

This is a discrepancy because of which 157747/- was debited instead of correct amount as 1247.54

I do not expect such a poor quality from reputed hdfc bank credit card...
This is shameful. Because
1. You responded extremely late

2) posting it on internet forums so that other sensible users do not apply for hdfc credit card,,,

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May 18, 2018

Complaint marked as Resolved

Apr 15, 2018

Updated by chat2amit My hdfc card statement for my customer id 5089771 is totaling to 1247.54

but my bill is showing 1577.47 wrongly
ti iss discrepancy in hdfc credit card statement,

to get early response and let others know on this,
i have also posted this query on social forums and twitter,

Verified Support

Apr 17, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Apr 18, 2018

Updated by chat2amit There is a BIG FRAUD done by HDFC BANK ...TO AN EXTEND THAT YOU HAVE MODIFIED THE STATEMENT...

***************EMAIL FROM ALAGU BELOW EMAILED ON 17TH APRIL 2018**************************************************

Dear Sir,

Greetings for the day !!

Further to your query your bill is showing only Rs 1247.54 and not Rs.1557.54.

Request you to kindly check for Total dues in your statement where you will find Rs 1247.54 as the payment due amount.

For any further clarification please feel free to call me

Assuring best of our services at all times

Thanks & Regards
Alagu Nachiappan
Manager - VRM I HDFC Bank Ltd.
Phone #[protected] /[protected]
Video call - MobileBanking app > Accounts > VideoBanking

Access your dedicated RM service line 24 x 7 at[protected]
If you like what we do, share it on www.facebook.com/HDFC.bank or www.twitter.com/HDFC_Bank
[protected][protected][protected][protected][protected]
Supervisor details - Asst. Vice President - Deepu Borah. Phone #[protected] and Email ID is deepu.[protected]@hdfcbank.com

ALSO ATTACHING THE HDFC STATEMENT AS DOWNLOADED ON 16TH APRIL...
WHICH CLEARLY PROVES THE STATEMENT BALANCE AS 1247/- AND NOT 1577/-