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HDFC Bank — hdfc bank salary account negative balance

Hi, i had salary account in hdfc 2 years back in one company. I was doing my internship and after my internship i left for my further studies.
The bank converted my salary account into savings account & charged monthly.. Now its 9200 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidelines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudely & refused to close account.
Plz do juistice to me. 9200 is huge amount to me. I am not able to pay this amont. What is the solution?
What is the action i can will take against this bank.
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Complaint Status


[May 09, 2019] HDFC Bank customer support has been notified about the posted complaint.
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    59%
    Complaints
    27476
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    Resolved
    15374
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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