[Resolved]  HDFC Bank — hdfc credit card

Address:Hyderabad, Andhra Pradesh, 500054

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : [protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number [protected]s3
[protected]n1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We told to hdfc financial who called us for credit card and we never gone to hdfc for the same. Divya, executive called and we given all papers and verification also done positively.

I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman.

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past.

Please provide reason or else i will file case in consumer court.

Regards
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May 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank. We deeply regret the inconvenience caused to you in this regard.

-Manoj
HDFC Bank Customer Assistance
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