[Resolved] HDFC Bank — hdfc credit card charges

Sumit Marwaha

from Amritsar, Punjab

Address:

Karnal, Karnal, Haryana, 132001

Hi,

I have a complaint that is charges related. Actually i don't know why i have been charged so much. I called customer care multiple times. I have emailed so many complaints. I have requested that pls tell me the reason why i have been charged. They say we don't know. But you have to pay. I have all the recordings. The collection department said if you maintain your cibil score you have to pay. I said why this 'dhamki'. I said i am ready to pay. Just tell me the amount which i have not paid by using card. I have paid every amount on time. Even then how is this possible to have such hug amount. Its my humble request to solve this problem. The whole amount charged is completely wrong. The company is harrasing again and again but saying "we will ruin your credit card. You have to pay the amount".

Regards,
Neeraj kumar
[protected]
[protected]@gmail.com

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Nov 22, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Debt Management officers at[protected] / 4040702 with regard to your credit card outstanding or for any further clarification.

-Nadia
HDFC Bank Customer Assistance