[Resolved]  HDFC Bank — hdfc credit card department

This is mr. Ajit, i have hdfc credit card (Card # [protected]) & it was getting used before 2 years. I have already paid cr payment on that time. Since last 2 years i never used that card but before 7-8 month credit cards call center person called up & says payment is pending. He visited to my house @ 6am in the morning. (I don't think this time this people should go to customers place) at that time i have ask them to share transaction details but i didn't received (Bcoz i dint used that card & so they don't have the details).
Now in the spur of the moment they stared calling after 7-8 months & talking very arrogantly. Even if i didn't pick up the call they called up to my family members & even in my office. I dont think bank have rights to called up any other personnel or work place of customer.
Need to launch complaint about this.
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May 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] / 66668102 with regard to your credit card outstanding or for any further clarifications.

-Manoj
HDFC Bank Customer Assistance
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