[Resolved] HDFC Bank — hdfc credit card dispute

Dnyaneshwar Kolekar

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411042

There is a transaction issue dated 3/11/2017.
1201/- and 410/- rs transaction are done by me and i received sms for both
This transaction from hdfc bank
But 1515/- the transaction is not done by me and i am not received any
Sms from hdfc bank. All these transaction are done on same date and same
Petrol pump but only two transaction are done by me.
Petrol pump name jyoti petroleum.

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Dec 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

HDFC Bank Customer Care's response Dear Customer,

we understand that you are not in agreement with the transaction incurred on your card account at M/s Jyoti petrol pump on 04/11/2017 for Rs1, 515.00 Kindly forward to us the completed customer dispute form duly signed by you to enable us to do the needful. You can download the form from the below link. https://www.hdfcbank.com/personal/form_centers/form_centers You may write to us and send the form to [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance