[Resolved] HDFC Bank — Hdfc Credit Card Payment Cheating On Customer
There is a lot of things i thought it would be mistake from consumer means the customer, were company will think that they are proper and consumers are fool, and this happened again with HDFC credit card department, and fooled me by cheating with my hard earned of an amount 3054 rs which they have swallowed for there own purpose, , due to doing this kind of things i was just paying an amount of due beacuse HDFC people put the sword to the customer from back side and shave all there savings, , but for this time i thought to pay the full amount, as my bill was 19377 rs, i paid 3781 rs and my credit limit was 3181 rs for the still due was to be paid 16196 rs, and here again i paid an amount of 12000 on 13 so 16196 minus 12000, and after paying that my credit limit was 13044, and still payable due was 4196 rs, and again on 16 th i paid 4236 rs, so i had cleared my all the bill due which, so my credit and also due i have cleared and my limit should have been credit limit of 19471, but now its 16363 is my credit limit, and statement is 5359 i knw 5359 statement bill is corrrect, but why my credit limit is still 16363, when i have alreday cleared all the bill for 19377 rs with 46 rs as tips to the HDFC, , wen i pay my credit limit should increase its should not decrease, even though if we pay or we dont pay HDFC kick our back bone, and debited my 3054 rs from my credit limit, so please take strict action on the HDFC credit card department, and excutive without helping disconnecting the call.. if it was the case i would not been paid any of the due amount for the HDFC, please strict action HDFC and refund my 3054 rs...
Complaint marked as Resolved Feb 22, 2017
[Jan 19, 2017] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response Jan 20, 2017
I request you to share your current card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.
HDFC Bank Customer Assistance"
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