HDFC Bank — hdfc credit cards-cancellation of one assist membership

Address:Mumbai City, Maharashtra, 400078

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2884 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2939715
Name :- ankit rampyare yadav
Mobile no. :- [protected]
Credit card number ending :- 2884
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HDFC Bank customer support has been notified about the posted complaint.
Oct 15, 2017
Siddhesh Jabare's response
Still not responce
Oct 21, 2017
Updated by yadanki
Still not getting responses from hdfc or one assist team
Complaint comments 

Comments

I'm using hdfc credit card since last one month card number ending with 2117. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
Cust id[protected]
Credit card outstanding amount s paid on 17th Oct. I didn't receive any proof for that so for.

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2475683 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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