[Resolved] HDFC Bank — hdfc debit card annual fee

K. stalin

from Shillong, Meghalaya

Address:

Imphal East, Manipur, 795003

They (Hdfc bank) didn't notify me about the charges regarding hdfc debit card annual fee. Now they have deducted 885 rs. From my hdfc saving account. Why didnt they notify me about this charges? For imphal rural (Manipur) area 5000rs is the minimum account maintenance balance which i have maintained. Now they have deducted 885 without notification. Very disappointed with the service provided. Please look into it. I actually want my money back and i prefer to closed my account in hdfc.

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Dec 19, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2018

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please write your issue to [protected]@hdfcbank.com with your Account No /Card No, charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

-Anay
HDFC Bank Customer Assistance