[Resolved] HDFC Bank — hdfc debit card charged twice | |
On 15-dec-2017, i tried to make a transaction at 'sri udupi park' for rs. 340 by using my debit and the transaction was not successful due to some technical problem and then i had to punch my debit card again. So 2nd time the transaction was successful and i got my bill for rs. 340 only. Later i checked my hdfc account transaction details and found that i have been charged twice for the purchase for the same amount and i did not get any refund for the same. The cheque/ reference no. For the 1st transaction is[protected] And the 2nd transaction is[protected]. Please look into this matter and refund the overcharged amount of rs. 340 to my account. Was this information helpful? | |
Jan 18, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 18, 2017 HDFC Bank Customer Care's response Dear Customer, We have forwarded the matter to concerned team for further investigation. The reference number for the dispute raised by you is 1464727. Our team will update you within 7 working days. -Manoj HDFC Bank Customer Assistance | |
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