HDFC Bank — hdfc fastag blacklisted

Address:HDFC bank, 411062

I have purchased the fastag from hdfc bank last year in jan 2018. And i have recharged ₹200 and in my wallet i have ₹500. But when i cross tollgate today morning, its shows "fastag is blacklisted". I dont know what kind of service you are providing me. Worst experience.

Shared all my details to fastag.

Fastag rfid # [protected]
Wallet id #[protected]

Resolve this issue asap.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Dec 15, 2019
Updated by Suhas Lokhande
I have emailed protected]@insolutionsglobal.com
Jan 04, 2020
Updated by Suhas Lokhande
No update till now about the complaint,
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