[Resolved] HDFC Bank — hdfc fastag

shubhambhateja484

from Thanesar, Haryana

Address:	Mansa, Punjab, 151505
Website:	getprepaidcard.hdfcbank.com/fastag/index.aspx?_ga=2.208483030.517115656.1541918124-304061387.1538035

I have applied for fast tag with application number hfr086461. I have made the payment 300 inr (200 for security amount & 100 as the top up amount) uploaded the required documents, following that i have uploaded the signed application form as well.

Since then i have been trying to contact hdfc for the application status on the toll free number but no one picks up. Sent an email to hdfc. [protected]@sahaj.co.in no response.
I'm not sure do i have to do anything else to get this application processed, what is the current status of the application. There are no updates regarding my application/money whatsoever. Let me know if my application is processed or not, at least i'll try another service provider.

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Dec 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused to you. Kindly note that your KYC documents have been received on November 06, 2018. Due to festival holidays, there was a delay in processing your application. The concerned team has been notified and your application is being processed and the tag will be issued to you within 3 working days provided your application is in order. We request your patience in the interim.

-Bejoy
HDFC Bank Customer Assistance.