HDFC Bank — hdfc fastag

I have applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hfr355318. It is supposed to reach me in 7 days but its been more than 10 days since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy always.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Nov 23, 2019
Updated by Siva210
Hi Anay,

Its been more than 14 days till now what you people were doing. Now again 5 days you are telling for what? Why cant you send immediatly?

Thanks
Siva
Nov 23, 2019
Updated by Siva210
Hi Anay,

Its been more than 14 days till now what you people were doing. Now again 5 days you are telling for what? Why cant you send immediatly?

Thanks
Siva
Nov 26, 2019
Updated by Siva210
Hi Anay,

Its annoying to contact your team for dispatch details customer care number never connects always busy and nobody calls back. Request you to please share dispatch details.

Thanks
Siva
Dec 09, 2019
Updated by Siva210
Hi Anay,

Its been more than 10 working days you told fastag will reach me in 5 working days, no information till now.

Will you resolve this issue or refund my money.

Thanks
Siva
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