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HDFC Bank — hdfc fastag

Address:690106

I have applied a fast tag wide no:hfr805083.. Uploaded required docs and made the payment... Till now no communication from the bank... Their phone number is 24 hrs busy.. No email i'd is given anywhere... I have send a mail to [protected]@hdfcbank.com, but no reply from there too... Hopeless service... Wasting customers time and money... Wonder why they don't send an acknowledgement to the mail i'd as soon ad they receive the amount... Other agencies are providing tags on the same day where these people are least bothered. After taking money
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HDFC Bank customer support has been notified about the posted complaint.
Dec 02, 2019
Updated by Conpetrol Last 14 years I am with this bank..still the level of service is pathetic...
Verified Support
Dec 07, 2019
HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. You will receive an acknowledgment via email.

-Zubin
HDFC Bank Customer Assistance
Dec 13, 2019
Updated by Conpetrol Till date 13/12/19, not recieved the tag or dispatch details.
If you cant accommodate huge number of customers on time, please stop accepting new application.
Here you are taking payment in advance and making customers wait without any intimation.
Your customer service number is not at all working and you dont provide an email id... pathetic service never expected from Hdfc...
Those who wish to apply for Fastag, please opt some other. means and save your time and money
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Comments

Till now no reply... no one contacted... no pdf... no fastag...
Customer service number is always busy... pathetic service...
Reply
They send me mail with Cust ld, Wallet Id and recharged my wallet with 300 Rs.
I have Created login at hdfc fastag site: But till now I have not recieved my Fastag: No information regarding dispatch of the tag.
Reply

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