[Resolved] HDFC Bank — hdfc fastag

Rajgoswami4198695

Address:

Udham Singh Nagar, Uttarakhand, 262308

I have applied hdfc fastag through online and made payment of 500 inr (Including security and top up). The reference number of the application is hfr778473. From the date of online payment, there is no update/progress received.

The customer care number given is busy at all time or not being attended to. There is no way to contact hdfc fastag guys.

Bad, very bad feeling with hdfc fastag service.

Pathetic service from hdfc

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Jan 8, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

We like to confirm your application is received & is under process from our end you will be receiving the Tag with is 7-10 working days.

The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.

For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected].

-Nadia
HDFC Bank Customer Assistance