[Resolved] HDFC Bank — HDFC fastag

MaheshNair18

from Trivandrum, Kerala

Oct 24, 2021

Address:

"Maya Bhavan" koithoorkonam P.O, Pothencodu via

I registered for the fastag one from HDFC fastag website with reference number DFT[protected] on 12th October 2021. Customer and wallet ID is created, fastag issued successfully messages received too. But no any sign of fastag until now. No details of courier or tracking. The customer care doesn't know about the shipment of product either. Then whome to ask for the same??? Pathetic customer care. I am just receiving replies, "WAIT"

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Nov 27, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. We request you to elaborate your query in detail and write to us at [protected]@hdfcbank.com with the below :

1) Your Fastag application reference number ( Eg - HFR374506 ) .
2) Vehicle Number
3) Mobile Number

-Zubin
HDFC Bank Customer Assistance