[Resolved] HDFC Bank — hdfc fastag not received

Anand87eee

from Bengaluru, Karnataka

Address:

560035

Hello team

This is reference to my fastag application reference no. Hfr470002 for the application of fastag on date 22 november 2019. I have paid rs.500 for my fastag and communication has been received after that. Additionally, toll free numbers are not working. There is not even a link to track application or cancel application.
Can you please let me know the status. Why i didn’t received my fastag and when i can get my fastag.

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Dec 24, 2019

Complaint marked as Resolved

Hi team I sent mail to [email protected] on 3rd December 2019. Still there is no reply. Please reopen the complain

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Verified Support

Dec 13, 2019