[Resolved] HDFC Bank — HDFC Fastag recharge not reflecting in my account | |
My name is Mitrabhanu mishra holding a fastag account at HDFC with login I’d as[protected] vehicle no as KA01MU3158 wallet I’d as [protected] made a top up on 27th of this month for a amount of Rs 1000 And including tax it came out to be Rs 1009.44 but the transaction failed and the amount was deducted but was not reflecting in my fastag wallet the transaction I’d was "BIL/ONL/[protected]/HDFC Bank/1181 039228" Please find the detailed screenshot attached. request you to please take some necessary action for the same and update my fastag wallet with the missing amount. I had raised the complain on email on 30th July and 7th Aug no response yet and called customer care each time i call i get false assurance Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 HDFC Bank Customer Care's response Dear Customer, Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 (https://bit.ly/2Lzhyn3%C2%A0to) to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Once you receive the auto-generated acknowledgment, please forward the screenshot of the email or SMS. -Nadia HDFC Bank Customer Assistance | |
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