HDFC Bank — hdfc fastag status

Address:Flat No 405, Smp Apartments, Electronic City Phase 1, Smp Apartments, Opp To Bachpan Play School, 560100

Hi,

I wanted to know the status of my fast tag application. I have applied for same using hdfc fasttag portal on 29th nov 2019. The amount rs 500 has been deducted from my hdfc credit card but i have not received any reference number or any success message.

I could not able to find any email or sms to rmn for status updates. I am sharing my details of vehicle and transaction id for reference. Please revert as soon as possible.

Application number : hfr776688
Hdfc bank customer id: 68916420
Registered mobile number: [protected]
Registered email: kirthi. [protected]@ninjacart.com
Vehicle registration no (Rc): ka05mm2232

I have got the fastag website's login username and password but till today i didnt get any tag.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
HDFC Bank Customer Care's response
Dear Customer,

Your TAG was sent twice to your mailing address It was sent through Blue Dart courier on December 23, 2019, vide reference number [protected]. The same is returned undelivered to the Bank with the reason C'Nee Shifted From The Given Address.

We request you to contact our customer care team at[protected]Toll-Free) and raise a request for TAG re-dispatch you may also email at escalations.[protected]@1pay.in

-Zubin
HDFC Bank Customer Assistance
Jan 27, 2020
Updated by Kirthi Vasan
Hie,

I didnt get any call from any of the delivery executive. Moreover my office adress has been changed and I have already raised a request for change in adress. So kindly deliver the tag at my new office location.

Please check the below adress.

Address:
77/1, Marathahalli-Sarjapur Outer Ring Rd, Bellandur, Bengaluru, Karnataka 560103
Vaishnavi signature building, Beside Bellandur central mall.
Ninjacart - 9th floor
M Kirthi Vasan
[protected]
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