HDFC Bank — hdfc fastag sticker not received

Address:9/1 Kalkaji Extension,, New Delhi, Delhi, 110019

I applied for the said fastag on 06.11.2019 vide application no hfr330942 the said application charges of rs. 500 have also been debited to my hdfc savings account. Till date i have not received the sticker and the id number of my fastag account or any other intimation/communication so that i can log into my account and charge the fastag for travel.

Thanks.

Rohin dev paul
Sfx entertainment technologies pvt. Ltd.
Rohin. [protected]@gmail.com
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are looking into your query and you will receive a response shortly. Kindly write to Fastag team at fastag.[protected]@insolutionsglobal.com in case of any updates in the interim.

-Nadia
HDFC Bank Customer Assistance
Verified Support
Nov 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

As per our records, your FASTag has been returned to us for reason address incomplete or incorrect. Please write to fastag.[protected]@insolutionsglobal.com and fastag.[protected]@1pay.in for re-dispatch of the tag.

-Nadia
HDFC Bank Customer Assistance
Nov 20, 2019
Updated by Rohin Dev Paul
what is the meaning of [protected] mails are bouncing back...
Complaint comments 

Comments

Toll free number is always busy.
If my fasttag scanned it says - Black listed.
No use of calling customer care and its the recently brought card.

I have balance in fasttag but not able to use it.

account ID :[protected]

issue i have to face very rude behaviour from the toll plazz guys.

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