[Resolved]  HDFC Bank — hdfc fastag wallet generated, not yet received

Address:

HDFC Fastag, Chennai, Tamil Nadu, 603103

Hi,

I've been trying to get my hdfc fasttag for the past couple of weeks. Even though i paid for the wallet and at the end of the session my session got expired.

Even though money got debited from my account, i was able to get the hdfc fastag sms on dec 01, 2019 and subsequently on dec 04, 2019 i've received one more sms from hdfc mentioning it should be delivered in 4 days.

Since then it's then more than 2 weeks i have applied fastag through hdfc. I'm literally fed up in calling your call center. It's one of the worst customer experience i've received through your site.

Recharged transaction reference number: our fastag has been successfully recharged for rs. 300 on 12/5/2019 12:09:12 am. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.

Please look into this issue on higher priority and resolve it asap. If in case i'm unable receive the response in 24 hours i will escalate it to next level.