[Resolved]  HDFC Bank — hdfc fastag not received

Address:560003

I have applied hdfc fastag through online and made payment of 500 inr. The reference number of the application is hfr01164171 and i have not received the same, as bank has considered the wrong adress but however bank says they have delivered.
There is no way to contact hdfc fastag guys as the customer care number[protected] is not being attended. Approached branch for solution, even branch is unable to help.
Emailed bank support. [protected]@sahaj.co.in and [protected]@europ-assistance.in. No response

My suggestion would be to please reissue the fast tag immediately and i am awaiting since one month.
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced request you to contact our customer care team at[protected]Toll-Free) and raise a request for TAG re-dispatch you may also email at escalations.[protected]@1pay.in 

-Nadia
HDFC Bank Customer Assistance  
Complaint comments 

Comments

I do not remember the PIN for my Food Plus Card. I tried the customer care, but the IVR doesnt have an option for FoodPlus Card. I tried Prepaid Card and Credit Card options, but both dont recognize the card itself. Need to know how to reset the PIN for my card.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information